eTeams uses an independent audit institution to cover both standards.  The audit for ISO9001:2008 certification covers our entire quality management system throughout the company while the EN15038:2006 audit covers the core translation process and all other related aspects involved in providing this service, including quality assurance and traceability.

Specifically, the scores given were 93% for ISO 9001:2008 and 85% for EN 15038, both rated as Very Good.

Nana Luke, eTeams Managing Director, commented “An external audit across the whole company is an important differentiator for eTeams. This is in comparison to some companies that may limit the scope of external audits to some offices or divisions or use internal auditing procedures. I am delighted with this result which validates our focus on quality”.