The “Business and Workflow Management” component is provided by Plunet (www.plunet.de), a market-leading, online translation project management interface. Plunet is an integrated, securely hosted set of project management and CRM tools. It is accessible to all designated project personnel between eTeams and the client, allowing the status of a translation to be monitored at any given time.
Plunet offers the following benefits:
- Tracking and filing of all queries and information
- Uploading/downloading of documents for either quotation or translation
- Vast choice of flexible reporting functions which can be tailored exclusively to meet each client’s needs.
Additionally, Plunet’s workflow manager enables the following functionalities:
- Planning and processing of complex translation projects through the use of pre-defined job chains
- Comprehensive control over time and cost, essential for professional project management
- Clear graphical representation of process chains in the form of Gantt charts
- Automated, dynamic administration of availability of the linguistic team, including adjustment for time zones
Automated interfaces between our clients’ systems and eTeamsCONNECT are also possible in conjunction with our partners, Plunet and Kilgray (MemoQ).